Privacy Policy – RR GalvaGlow

1. Introduction

This Privacy Policy explains how RR GalvaGlow (“we”, “our”, “us”) collects, uses, and protects personal information when you visit www.rrgalvaglow.com or contact us regarding hot dip galvanizing services in Chennai.

2. Information We Collect

• Contact details – name, phone number, email, company, project details (when you submit forms or contact us via WhatsApp/phone/email).
• Technical data – pages viewed, device/browser info, approximate location (via aggregated analytics).
• Business documents – RFQs, drawings, specs you voluntarily share for quotation or execution.

3. How We Use Your Information

• To respond to inquiries, provide quotations, and deliver services.
• To share order updates, QC dossiers, invoices, and post-service support.
• To improve our website, services, and customer experience (analytics).
• To meet legal/compliance requirements (e.g., record keeping, taxation).

4. Legal Basis / Consent

By submitting forms or contacting us, you consent to our processing of your data for the purposes stated above. Where required, we may also process data for legitimate interests such as preventing fraud, securing our systems, and improving service quality.

5. Data Sharing

• We do not sell your personal information.
• We may share data with trusted service providers (e.g., email service, hosting, analytics) under confidentiality obligations.
• We may disclose information if required by law or to protect our rights and customers.
• We do not sell or share your personal information for cross-context behavioral advertising. Messaging to our WhatsApp number is voluntary and governed by WhatsApp’s own terms and privacy policy.

6. Cookies & Analytics

Our site may use cookies and analytics (e.g., aggregated traffic stats) to understand performance and enhance usability. You can control cookies via your browser settings. If a cookie banner is presented, your continued use signifies consent.

To exercise your rights, email sales@rrgalvaglow.com with the subject “Privacy Request”.

7. Data Security & Retention

We apply reasonable technical and organizational measures to protect personal information. We retain data only as long as necessary for the purposes outlined, ongoing engagements, legal obligations, or legitimate interests.

8. Your Rights

• Request access, correction, or deletion of your personal information (subject to legal allowances).
• Withdraw consent where processing is based on consent.
• Contact us for any privacy requests or concerns (see Section 11).

8.1 Data Controller

RR GalvaGlow, No. 3, Bhatia Road, Sirupuzhalpettai, Gummudipoondi – 601201, Tamil Nadu, India.

9. Third-Party Links & Messaging

Our website may contain links to third-party sites or open third-party apps (e.g., WhatsApp links for quotes). Their privacy practices are not controlled by us. Please review the privacy policies of those services before sharing information.

10. Children’s Privacy

Our services are intended for business users. We do not knowingly collect personal data from children.

11. Contact Us

For privacy questions or requests, contact:

RR GalvaGlow – Hot Dip Galvanizers
No. 3, Bhatia Road, Sirupuzhalpettai,
Gummudipoondi – 601201, Tamil Nadu, India
Email: sales@rrgalvaglow.com
Website: www.rrgalvaglow.com

12. Policy Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this page with a revised effective date.

By using our website or contacting us, you agree to this Privacy Policy.